Apidog provides comprehensive billing features that enable you to manage payment methods, change plans, and track resource usage for your team or organization.For a complete comparison of all plans, visit our pricing page.Billing Units#
Apidog's billing operates at two levels:Team: Subscribe to a plan for an individual team
Organization: Subscribe to a plan that covers all teams within the organization
If you're a member of multiple teams or organizations, paid features only apply to those with active subscriptions. Each paid team or organization is billed separately.
Billing Amount#
Apidog charges based on the number of members in a team or organization.Calculation:
Billing amount = Subscription plan price * Number of membersWhat Counts as a Member?#
Team size includes all IDs visible in Team β Members:Members: Full team access
Guests: Access to a single project only
API consumers who only read shared documentation don't need to join the Apidog team. Apidog does NOT charge for documentation readers.
Billing Methods#
Apidog offers two payment methods to suit different organizational needs:| Method | Payment Type | Billing Cycle | Best For |
|---|
| Flexible Subscription | Credit card | Monthly or Annual | Teams needing automatic seat management |
| Annual Fixed-Seat | Bank transfer | Annual only | Companies requiring invoices before payment |
Flexible Subscription (Credit Card)#
The recommended subscription method with automatic seat calculation and charging.1.
Click Upgrade in the top-right corner of the Apidog app
4.
Enter your credit card information
Cancel anytime during the trial
Trial automatically converts to a regular subscription when it ends
Billing Cycles#
Apidog charges at the beginning of each billing cycle. The invoice includes:Base charge for current team size
Prorated charges for members added in the previous month
Credits for members removed in the previous month
Initial charge based on current team size for the full year
No new invoices if team size remains unchanged
When team size changes, a new invoice is generated the following month:New members: Prorated charge from join date to subscription end
Departed members: Refund for unused portion of their subscription
Payment Failure#
1.
Your plan temporarily reverts to Free until the invoice is paid
2.
Stripe notifies team administrators via email about the failure reason
3.
Stripe automatically retries payment up to 4 times over 5 days
4.
You can manually pay the invoice anytime to restore the subscription
Annual Fixed-Seat (Bank Transfer)#
Suitable for companies that cannot use credit cards or require invoices before payment.Access this option:
Click "Unable to use the credit card or need an invoice first? Click to upgrade" at the top of the Upgrade interface.Annual subscriptions only (monthly not available)
Fixed seat count: Specify the number of seats when subscribing
Flexible member management: Add or remove members within your purchased seat limit
Seat expansion: Purchase additional seats during the subscription (cannot decrease)
1.
Initiate subscription and receive an invoice
2.
Subscription activates upon payment
3.
Receive renewal reminder near subscription end
4.
Renew to continue or let subscription end
Billing System#
All payments are encrypted and processed via Stripe, the payment provider trusted by Twitter, Pinterest, and Lyft.Stripe Customer Portal features:View and download invoices
Update credit card information
Click Manage Plan on the Plans page to open Stripe's customer portal.Exceeding Usage Capacity#
When your team exceeds the capacity allocated in your plan:| Access Level | Permissions |
|---|
| Team Members | Read-only access to all projects |
| Team Administrators | Manage team members, upgrade plan, or reduce usage capacity |
If you have questions about payment or refunds, our support team is here to help.Apidog, Inc. is a United States company. For payments made in Japan, we do not charge Japanese Consumption Tax (JCT).
